January 12, 2026
Custom Collision Center in Tennessee offers over 30 years of expertise in vehicle repair and restoration. With locations in McMinnville and Smithville, they specialize in collision repair, dent removal, auto painting, and windshield replacement. Their ASE-certified technicians use advanced tools and OEM-approved parts to restore vehicles to factory standards. Customers benefit from clear communication, insurance claim assistance, and financing options, making the repair process straightforward and stress-free. Whether you need minor fixes or major structural repairs, their team ensures your car’s safety, performance, and appearance are fully restored.
Custom Collision Center handles a wide variety of vehicle damage, ensuring your car is restored to both its original appearance and structural integrity. Their technicians rely on approved parts and high-quality materials to meet factory standards, prioritizing safety and performance as much as aesthetics.
From small dents and paint scratches to serious frame damage, their ASE-certified and Blue Seal-trained professionals have the expertise to tackle it all. Using advanced techniques, they aim to bring your vehicle back to its pre-accident condition. As the center states:
"Whether you've been in a minor fender bender or require major structural repairs, we have the expertise, technology, and dedication to restore your vehicle to its pre-accident condition with precision and care."
- Custom Collision LLC
Here’s a closer look at the specialized repair services they offer.
Collision repair and dent removal are at the heart of what Custom Collision Center does. For vehicles with structural damage, frame straightening is a critical step. The team uses advanced equipment to carefully realign the frame to factory specifications, ensuring your car’s structural safety. Precision measurements and specialized tools are key to this process.
When it comes to minor dents, technicians use techniques that preserve the original paint and metal integrity. For more extensive damage, they take a comprehensive approach to address both visible issues and any underlying structural concerns. Their aim is to restore your car’s appearance and performance as closely as possible to its original state.
Paint scratches can range from minor surface blemishes to deep marks that expose the metal underneath. Custom Collision Center specializes in precise color matching, ensuring the refinished areas blend perfectly with your car’s original paint. This process involves multiple steps, including layered paint application and a protective clear coat.
But they don’t just stop at covering up the scratches. The technicians meticulously prepare the surface, removing rust or contaminants before applying primer and paint. This careful approach results in a smooth, durable finish designed to withstand Tennessee’s weather conditions. Their commitment to quality is evident in every detail:
"Our meticulous attention to detail allows us to provide flawless, long-lasting results, giving you confidence that your vehicle has been properly restored."
- Custom Collision LLC
When it comes to restoring your vehicle after an accident, glass replacement is just as critical as collision repair. A damaged windshield or window isn't just an inconvenience - it can seriously affect your safety. Did you know that your windshield provides up to 45% of your car's cabin structural integrity in a front-end collision? That number climbs to 60% during a rollover. At Custom Collision Center, their ASE-certified and Blue Seal-trained technicians handle glass repairs with precision and care, ensuring your car is restored to its safest condition.
Their services cover everything from repairing cracked windshields and shattered side windows to fixing malfunctioning power windows. These repairs go beyond just the glass itself - they also address the internal components, all while adhering to FMVSS 205 and ANSI Z26.1 safety standards.
The process is thorough. Technicians remove old adhesive from the frame with precision and wear gloves to avoid contamination, ensuring a secure bond. This step is crucial for proper airbag deployment in the event of an accident.
"Custom Collisions can replace any size automotive vehicle with our skilled technicians and have you back on the road in no time."
- Custom Collision
Windshield replacement typically takes about an hour, but the adhesive requires several hours to fully cure before the vehicle is safe to drive. Using advanced equipment and high-quality materials, Custom Collision Center ensures your new glass is both durable and crystal-clear, so you can drive with confidence.
When you bring your car to Custom Collision Center, you're entrusting it to ASE-certified and Blue Seal-trained experts who have years of hands-on experience. These certifications highlight their advanced training, equipping them to handle everything from small repairs to intricate fixes involving modern systems like cameras and sensors.
The shop has earned a 4.8/5 rating from over 300 reviews, with 93% of customers recommending their services. This level of trust stems not only from their technical expertise but also from their commitment to treating customers with respect and transparency throughout the repair process. Their dedication begins with a meticulous vehicle inspection.
Before diving into any repairs, the team conducts a thorough inspection to uncover both visible and hidden damage. They start with a detailed visual check of the exterior, looking for body damage, fluid leaks, and tire wear. From there, they move on to a deeper evaluation of the mechanical and electrical systems, including the engine, brakes, suspension, and other critical safety components.
Using manufacturer-specific diagnostic tools, they can identify hidden problems that might not show up during a basic visual check. This comprehensive process ensures that no issue goes unnoticed, whether it's a small fender bender or severe structural damage requiring frame straightening. The result is a detailed repair plan that adheres to strict OEM (Original Equipment Manufacturer) guidelines, ensuring every repair meets the highest standards and restores your vehicle to its original condition. Once the inspection is complete, the team takes the time to explain every step of the repair process to you.
Custom Collision Center makes it a priority to break down complex repair details into simple, easy-to-understand terms. This approach ensures you’re fully informed about what’s being done and why it matters for your car’s safety and performance.
"Our team takes the time to explain the repair process in clear, simple terms, ensuring you understand the work being done on your vehicle."
- Custom Collision
They keep you updated through various communication channels, including phone calls, text messages, and email, so you can choose what works best for you. Customers often praise the regular text updates and the detailed walk-around explanations provided during both drop-off and pickup. For example, in December 2025, a repeat customer named Virginia shared how the staff consistently kept her informed with phone updates throughout her Kia’s repair, always checking if she had questions.
Additionally, the team helps with insurance claims and rental car arrangements. If you're concerned about out-of-pocket costs, they offer deductible assistance and financing options to make the process smoother.
At Custom Collision Center, precision isn’t just a promise - it’s how we operate. By combining ASE-certified expertise with advanced tools, we ensure every repair is reliable and meets exacting standards. Our facility is equipped with cutting-edge machinery designed for both structural repairs and flawless paint finishes. For example, we use hydraulic frame straighteners to restore a vehicle's chassis to its original factory dimensions, along with alignment racks to position wheels and axles with pinpoint accuracy - both critical for safety and performance. This high-tech approach not only guarantees precise repairs but also reinforces our strict quality protocols.
When it comes to paint refinishing, we adhere to stringent Tennessee state standards for commercial vehicle work. Using High-Volume, Low-Pressure (HVLP) spray equipment, we achieve a minimum transfer efficiency of 65% at 8 inches. Painting is conducted in fully enclosed spray booths that maintain a dust-free, controlled environment, ensuring a flawless finish. These booths also comply with environmental regulations, including limits on Volatile Organic Compounds (VOCs). For instance, topcoats for passenger cars and light trucks are capped at 5.2 lbs per gallon. This meticulous process ensures results that are both visually stunning and structurally sound.
Our commitment to quality doesn’t stop there. We maintain thorough documentation, including daily logs of applied coatings and monthly solvent records, which are archived for five years to ensure ongoing compliance with regulatory standards. Specialized tools like stud welder dent pullers for severe dents and dual-action air sanders, which reduce swirl marks during surface prep, play pivotal roles in restoring vehicles to their pre-accident condition. By blending advanced technology, high-quality materials, and meticulous craftsmanship, we deliver repairs that are durable, safe, and visually impeccable - always meeting manufacturer specifications and earning customer trust.
Custom Collision Center Service Tiers Comparison Guide
At Custom Collision Center, we understand that every vehicle and situation is different. That's why we offer three distinct service tiers - Basic, Advanced, and Premium - designed to handle a variety of repair needs and budgets.
The Basic Repair tier is perfect for addressing everyday cosmetic and functional issues that don't involve structural damage. Services include dent repair, paint scratch touch-ups, and auto glass or windshield replacement. This tier is ideal for minor incidents and comes with a free estimate.
For more extensive damage, the Advanced Repair tier steps in. This option covers complete collision repairs, such as frame straightening, professional auto painting with precise computer color matching, and assistance with insurance claims. All Advanced repairs are backed by our ASE Blue Seal certification and come with a limited lifetime warranty for as long as you own the vehicle.
The Premium Repair tier offers the ultimate in vehicle restoration. It combines detailed technical inspections with custom painting options, including specialized pearl tones, to return your car to its pre-accident condition. This tier also ensures that all computer systems, cameras, and sensors are restored following strict OEM procedures - critical for modern vehicles equipped with advanced safety features.
"We believe that quality should never be compromised, which is why we use state-of-the-art equipment and premium materials to ensure every repair meets the highest industry standards."
- Custom Collision
Regardless of the tier you choose, all repairs are performed by I-CAR trained and ASE-certified technicians using cutting-edge equipment and techniques. With over 32 years of experience, we’re committed to delivering repairs that meet the highest standards of quality and customer satisfaction.
Here’s a quick breakdown of our three service tiers, designed to align with the repair needs of your vehicle:
| Service Tier | Primary Focus | Key Services Included | Best For |
|---|---|---|---|
| Basic Repair | Standard Bodywork | Collision repair, dent removal, scratch touch-up | Minor fender benders and surface-level cosmetic damage |
| Advanced Repair | Full-Range Exterior | Everything in Basic, plus windshield replacement, side window repair, power window fixes | Accidents impacting visibility or glass components |
| Premium Repair | Complete Restoration | Everything in Advanced, plus full technical inspections, frame straightening, structural repairs | Major collisions needing a complete vehicle overhaul |
This table makes it easy to identify the repair tier that best fits your situation, ensuring your car gets the care it requires.
When it comes to restoring your vehicle safely and effectively, Custom Collision Center has been a trusted name in the McMinnville and Smithville communities for over 30 years. Specializing in bringing vehicles back to their original condition after collisions, they’ve built a reputation for combining expert craftsmanship with a customer-focused approach.
Whether you need minor bodywork after a small accident or a complete structural overhaul following a significant collision, their tiered service system ensures your vehicle gets precisely the care it requires. Every repair is performed with strict attention to industry standards and manufacturer guidelines, guaranteeing both safety and quality.
What sets Custom Collision apart isn’t just their technical skill - it’s their dedication to making the repair process as smooth as possible. They assist with insurance claims, coordinate rental cars, and even provide financing options, all with the goal of eliminating stress for their customers. As they put it, their mission is simple: "to make your repair experience hassle-free while delivering top-quality service and lasting results".
Ready to restore your vehicle? Contact Custom Collision Center today for a free estimate and flexible scheduling. Let their expert team handle the hard work so you can get back on the road with confidence and peace of mind.
ASE certification holds great value because it guarantees that technicians possess the expertise and training required to handle modern vehicle repairs both safely and effectively. Backed by the National Institute for Automotive Service Excellence, these professionals must pass challenging exams and meet stringent experience standards, demonstrating their proficiency across more than 50 automotive service areas.
With ASE-certified technicians, you can trust that repairs are performed using the proper tools and manufacturer-approved methods, ensuring vehicles are restored to their pre-accident condition. This commitment to quality not only results in better repairs but also provides drivers with confidence in the work done. Insurance companies and warranty providers also recognize the reliability of ASE-certified shops, making them a smart choice for vehicle owners seeking skilled and dependable service.
Custom Collision Center takes pride in providing paint repairs that blend seamlessly with your vehicle’s original color. While the exact process they use isn’t outlined, similar services in the industry typically rely on advanced tools like computerized spectrophotometers to analyze the paint, carefully mix colors, and apply them with precision in controlled settings. These steps help achieve a smooth, consistent finish that’s nearly impossible to distinguish from the factory paint.
Their dedication to craftsmanship and meticulous attention to detail means your vehicle will look as good as it did when it rolled off the lot. If you’d like to learn more, reach out to their team directly for assistance.
The Premium Repair tier offers expert-level service and unmatched attention to detail. Our technicians use state-of-the-art tools and premium materials to ensure repairs are done with precision - whether it’s achieving a perfect paint match or restoring the structural strength of your vehicle. Plus, every repair comes with a lifetime warranty, giving you peace of mind long after you’re back on the road.
This tier also prioritizes convenience and communication. You’ll receive personalized updates through your preferred method - be it phone, text, or email - so you’re always in the loop. To keep things stress-free, we offer flexible scheduling, assistance with insurance claims, and on-site rental car options, ensuring you stay mobile while we handle the repairs. With Premium Repair, you get service designed around you and results that exceed expectations.
